Frequently Asked Questions

Delivery of your leads is generally within 24 to 48 hours. We strive to deliver your leads the same day as your order, but it may can take longer depending upon demand, time of day, and day of the week.

If you have not received your leads, and you haven't been contacted by us via email... it could be a problem with your email filter or your mailbox is too full. Please make sure you can receive email from: info@national-leads.com

Learn how to "Whitelist" our email to insure you receive your leads from us.

All our phone leads, both real time and fresh leads are semi-exclusive, meaning they are sold two times over the life of the lead. We do not sell the same leads to anyone within the same company, so you have exclusive use of your leads within your company.

All our email leads, both non-coregistraion biz opp email leads and coregistration email leads, are sold three times over the life of the lead. We do not sell the same leads to anyone within the same company, so you have exclusive use of your leads within your company.

All of our leads are generated online, using such methods as pay per click, organic search engine placement, email marketing, web site advertising, and several other methods. All prospects visit one of our home business opportunity web sites, and complete the online form to request more information about working from home. No incentives are given or asked for.

Below are a few samples (out of hundreds) of our lead capture pages:

• Sample Lead Capture Page #1
• Sample Lead Capture Page #2
• Sample Lead Capture Page #3

With our real time leads, we use advanced verification at the time a lead is generated to cut down on bad leads. But even with state-of-the-art technology, a few bad leads still get through. If you get a bad lead, all you have to do is login, follow the instructions, and get that lead replaced. It's that simple. Guidelines for bad leads are:

• Prospect is under 18 years old
• Wrong number
• Disconnected number
• Prospect is rude or crude
• Prospect states they did not ask for informaiton about a home business
• Prospect says they are waiting on an incentive
• Lead information is obviously fake.

Guidelines for leads that cannot be replaced:

• Prospect is no longer interested
• Bad email address (see below)
• Prospect hangs up
• Prospect says they do not have any money
• Prospect does not answer their phone

You must report a bad lead within 72 hours of receiving the lead.

A bad email address is not replaceable due to the many complications that can make an email address non-deliverable that are out of our control. Using the lead replacement system to replace leads for other than those items mentioned above can result in the loss of your account.

Fresh leads receive a 10% overage to account for any invalid leads you may come across. No further replacements are offered.

We accept Visa, Mastercard, and Discover Card. Our online payments and information are kept secure using such state-of-the-art services as Authorize.net, and Trust Guard. We do not accept Western Union, money orders or personal checks.

If you need another form of payment, please contact us.

All leads are one-time only purchases, unless you specifically choose to receive leads through our leads autoship. Many companies make autoship automatic, hoping you will forget to cancel and charge you for more leads. With National-Leads, autoship is optional only, and is never a requirement for leads purchases.

The benefits of autoship are to save money on your order, and to put your recruiting and business building on automatic pilot.

We no longer offer free samples of leads. A small sample of leads is not going to give you an accuarate representation of the overall quality of our leads. That is why we have created "entry level price points" for each leads package we offer to eliminate or minimize your financial risk as you test our leads. Just as we spend money as we test market our business in a professional way, we expect the same of our customers.

Your leads can be paused by logging into your Leads Control Panel. Simply log in and click on the "Orders" tab. You can then pause your leads to stop delivery. Reverse the process to un-pause your leads.

You have full control over your daily lead flow. Go to your Leads Back Office. Simply log in and click on the "Orders" tab. You can then change the number of leads you want to receive daily.

No. If you come across a lead that has received an incentive (such as a sweepstakes, vacation, ipod, gift card, etc.), contact us right away and we will replace that lead. Take our free 5-Day Mini Course on MLM Leads and learn more about incentivized leads.

Just for clarification - where noted, some of our email leads are coregistration leads (coreg). A coreg lead is not an incentivized lead. However, none of our phone leads, real time, surveyed, instant voice leads, short form, etc. are coregistration.

We do not offer refunds. All sales are final. Please refer to our Terms of Service for more information.

Of course if you have other questions, feel free to contact our customer service by email, Live Chat, or by phone.

817-915-1155

Monday - Friday
10:00 a.m. - 5:00 p.m. CST